Shipping policy
1. Production Time
English:
All of our products are custom-made. Production typically takes 3–7 business days after order confirmation and design approval (if applicable).
During peak seasons or holidays, production time may be extended.
2. Shipping Time
English:
Estimated shipping times:
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United States: 7–12 business days
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Europe: 7–15 business days
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Other International Locations: 7–20 business days
Shipping times are estimates and are not guaranteed.
3. Order Processing Flow
English:
Order Timeline = Production Time + Shipping Time
Tracking information will be provided once your order has been shipped.
4. Shipping Responsibility & Risk Transfer
English:
Once the order has been handed over to the shipping carrier, we are not responsible for delays caused by customs, weather conditions, or carrier-related issues.
Title and risk of loss pass to the customer upon transfer to the carrier.